-New host?
Transfer instructions are available here
Colocation is a system where you buy or rent a server and house
it in a Network Operations Centre (NOC) with your server host. The benefits
of this arrangement are that your host provides the environment and connectivity
which otherwise would be prohibitively expensive for a small company, and you
maintain operational control over your server and its facilities. Some of the
main advantages of having your server offsite in a NOC are:
Connectivity
The NOC is specifically designed for server housing. There
are many separate bandwidth feeds to the building from various providers.
This makes your server's Internet connection both reliable and cost-effective.
Environmental
The air in the NOC is cooled, filtered and monitored. Your
server's life is extended when it is run in a temperature-controlled, low
humidity and dust-free environment.
Reliability
The NOC is power fed from a reliable power grid with redundant
backup generators.
Security
There are security personnel on site 24 hours a day who
monitor the complex alarm systems. Only authorised company technicians may
enter the NOC. All other visitors have to be authorised and escorted on
the premises.
Skilled Staff
Should you need assistance, skilled staff are available
to help with any problems with your server(s).
What do we offer?
Primarily, we offer colocation server hosting with the flexibility
for you to concentrate on providing your customers what they need.
Some of the facilities we provide with every server hosting
include:
Bandwidth usage monitors
We provide bandwidth usage graphs for every port
on our Cisco switches.
Realtime server monitoring
It's nice to see at a glance if all the services on your
server are running. If you wish, you can have monitoring on your server.
Secondary DNS
You can have your hosted domains seconded on
our DNS servers.
Hosting Notes.
1 Unit (U) is 1.75 inch in height. Rack mounted server cases
are measured in Units. You can put a server with two HDs and 2 network cards
in a 1U case. So, the smaller your server - the more you save. Rackspace is
a valuable resource, hence we charge £20 per U. If you want more space, contact
us to discuss what you need..
There is an initial set-up fee of £100 per server, covering
installation and connection.
All charges are shown on a monthly basis.
Bandwidth is burstable to 10Mbit/s UK, 1Mbit/s International
and is sold on a GB used per month basis.
Thinking of colocating a server with us? We suggest you read
our colocation FAQ.
Bandwidth Costs.
Buy what you need.
We understand that capacity planning is not always an exact
science, so we will notify you when you reach 95% of your bandwidth limit in
order for you to increase your purchased bandwidth. Unlike other ISPs we offer
a 5% band overrun buffer, so if you stay within 105% of your purchased band
then you will not be penalised. Once you go over 105% of the band purchased
then you will be charged £10 per GB thereafter.
You Get:
2 IP addresses
Extras:
Additional IP address
£10 per year.
APC remote power control
£50 per year.
Bandwidth in GB
Cost
10GB (Includes 1U free space, APC port, No
set up fee)
£50
20GB (Includes 1U free space, APC port, No
set up fee)
£80
40GB (Includes 1U free space, APC port, No
set up fee)
£120
80GB (Includes 1U free space,
APC port, No set up fee)
£200
150GB (Includes 1U free space, APC port, No
set up fee)
£320
All prices shown are monthly charges excluding VAT, unless otherwise
stated.
Support
As standard you will receive basic support for free. This includes basic support queries and free reboots during office hours.
More advanced support is charged at £50 per hour office hours (9am-6pm GMT Mon-Fri) and £100 per hour outside of these times (includes UK holidays). However, every client is allowed 1 x 30 minute call-out free of charge up to 3 times per annum for a half-rack (22u)
Advanced support is described as the installation of software, configuration of your server and more advanced trouble shooting.
Access to maintain your equipment can be arranged with 24 hours notice so that we can inform security personnel that you are coming in.
If you require a member of staff to visit your machine and perform maintenance/upgrade tasks, you will be charged £50 per hour. This service is subject to a 24 hour turnaround period.
DomainCity™ is a trading name of Netserve Consultants Limited.
Registered in England and Wales number 04191867.
Registered office 12 The Boulevard, Rhyl, Denbighshire, LL18 4SS.
